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NetAppVia Unstop

Posted today

Technical Support Engineer

Pay

Salary (undisclosed)

Location

Bangalore, India

Hybrid

Apply by

11 Nov

14 days left

Skills this role screens for

Data storage solutionsNetwork troubleshootingLog analysisClient supportLinux/unix system administration

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About the role

NetApp is hiring for the role of Technical Support Engineer!

The work

Responsibilities of the Candidate

  • Troubleshoot hardware and software issues and analyze system logs to identify root causes.
  • Deliver effective solutions for customers, partners and field teams across storage and cloud offerings.
  • Manage multiple customer cases at once and document technical findings and knowledge articles.
  • Take part in the two-year S3 Academy learning programme.

Who they want

Requirements

  • Basic knowledge in two or more areas: storage, RAID, networking, NAS/SAN, cloud platforms, virtualization, Windows or Linux/Unix.
  • Strong verbal and written communication with a customer-centric approach.
  • Strong analytical and problem-solving skills in a fast-paced environment.

Where this listing comes from

From a public listing board (Unstop).

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