Business Development Officer (BDO)

About the Company Pioneers Global Associates is hiring a Business Development Officer (BDO) to support its Dubai headquarters remotely from India. The role sits at the intersection of business growth, marketing, and social media, with a focus on identifying opportunities and building strong relationships with prospective clients and partners. Key Responsibilities Marketing & Social Media • Design and prepare social media posters, banners, and creatives for LinkedIn, Instagram, and other platforms using tools such as Canva or Adobe Express. • Maintain a content calendar aligned with firm announcements, regulatory updates (e.g., UAE Corporate Tax, VAT), industry events, and festive/seasonal greetings. • Coordinate with the Dubai team for content approval prior to publishing, and schedule/publish posts as agreed. • Track basic post engagement (likes, shares, reach) and share simple performance summaries. Client Communication & Newsletters • Draft and format email newsletters and regulatory/client alerts (e.g., FTA decisions, compliance deadlines) for review and approval by the BDM. • Send approved newsletters and mailers to existing clients and prospects via the firm's email/CRM platform (e.g., Mailchimp, Zoho Campaigns, or similar). • Segment client distribution lists appropriately (by industry, service line, or relationship stage). CRM & Database Management • Maintain and regularly update the CRM database with accurate client, prospect, and lead information. • Ensure data hygiene, removing duplicates, correcting outdated contact details, and tagging records consistently. • Log client interactions, meeting notes, and follow-up actions in the CRM as directed by the BDM. • Generate periodic CRM reports (pipeline status, lead source, client activity) for management review. Business Development Support • Provide day-to-day administrative and coordination support to the BDM • Prepare and format proposals, pitch decks, and client-facing presentations under BDM guidance. • Conduct basic research on prospective clients, industries, and competitors to support business development initiatives. • Assist in tracking leads through the sales pipeline, coordinating between Dubai and India-based activities. • Support coordination for webinars, client events, or exhibitions, including invitee lists and follow-up communication. Additional Suggested Tasks • Maintain a repository of marketing collateral, brochures, and firm credentials, ensuring the latest versions are always available. • Coordinate with graphic designers/vendors (if outsourced) for larger creative projects. • Assist in preparing MIS/BD activity reports (calls made, newsletters sent, leads generated) on a weekly/monthly basis. • Monitor competitor activity and market trends relevant to the firm's service lines (e.g., audit, tax, advisory). • Support onboarding communication for new clients (welcome emails, service information packs). • Assist with LinkedIn company page management, including connection requests and engagement with relevant industry content. • Coordinate translation or localization of content where required for regional clients. Key Skills & Competencies • Strong written English communication skills; professional email etiquette. • Working knowledge of design tools (Canva, Adobe Express, or similar) for creating social media content. • Familiarity with CRM platforms (Zoho, HubSpot, Salesforce, or similar) and email marketing tools. • Proficiency in MS Office / Google Workspace (Excel, PowerPoint, Word/Docs, Sheets). • Good organizational skills with strong attention to detail and data accuracy. • Ability to work independently in a remote setup while coordinating closely with an overseas (Dubai) team. • Basic understanding of business development / marketing funnels is an advantage. • Comfortable working across time zones with occasional early/late coordination calls. Qualifications & Experience • Bachelor's degree in Business Administration, Marketing, Mass Communication, or a related field. • 1-3 years of experience in business development, marketing coordination, or client servicing support (professional services/consulting background preferred but not mandatory). • Prior remote/virtual working experience supporting an overseas office is an advantage. Key Performance Indicators (Suggested) • Timeliness and quality of social media content published per content calendar. • Newsletter/email campaign delivery accuracy and turnaround time. • CRM data accuracy and update frequency (e.g., % of records updated within SLA). • Responsiveness and quality of support provided to the BDM (measured via feedback). • Timely submission of BD activity/MIS reports.