Quality Engineer

Skills this role screens for

About the role

3M is hiring for the role of Quality Engineer!

The work

Responsibilities of the Candidate

• Lead quality activities across all stages of new product development and support effective quality planning during product and process introduction.
• Define quality requirements, establish quality standards, and validate core quality processes including PPAP and APQP.
• Analyse critical customer complaints using structured problem-solving methodologies such as 8D, 7 QC Tools, root cause analysis, and Six Sigma techniques.
• Liaise directly with customers for complaint resolution and ensure timely and effective closure of issues.
• Drive Lean Six Sigma Green Belt projects focused on quality improvement, waste reduction, and cost savings.
• Compile, monitor, and analyse monthly quality KPIs including Customer DPPM, COPQ, NCR, Yield, and Customer Complaints, and present findings to senior management.
• Develop and implement Supplier Quality Improvement Plans (SQIP) and conduct Gemba visits to address supplier and process-related quality concerns.
• Manage incoming inspection, in-process inspection, and final inspection activities to ensure product conformity and process adherence.
• Generate daily QA MIS reports and provide visibility on plant quality performance.
• Support inhouse and customer quality inspection operations, including laboratory management, inspection discipline, and adherence to quality procedures.
• Perform process audits, product audits, dock audits, and legal metrology audits; coordinate closure of non-conformances with Engineering and Production teams.
• Conduct MSA and SPC studies on the shop floor in coordination with inspection and production teams.
• Facilitate corrective and preventive actions based on audit findings, customer complaints, process deviations, and internal rejections.
• Conduct regular meetings with area owners to review quality issues and drive improvements in in-house and incoming rejection levels.
• Provide training to operators, inspectors, and shop floor personnel on QMS requirements, quality tools, inspection methods, and software usage.
• Ensure compliance with applicable management system standards and regulatory requirements including IATF 16949: 2016, ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018.
• Support calibration activities and ensure proper handling and testing of chemicals and inspection-related equipment where applicable.
• Represent the plant in interactions with business leaders, customers, auditors, suppliers, and external stakeholders on quality-related matters.

Who they want

Requirements

• Bachelor’s degree in electrical engineering is preferred moreover bachelor’s degree in manufacturing, Industrial Engineering, Mechanical Engineering, Chemical Engineering, or a related discipline is acceptable.
• Proven experience in quality engineering, quality assurance, or manufacturing quality within an industrial or production environment.
• Strong working knowledge of quality core tools including PPAP, APQP, FMEA, MSA, and SPC.
• Hands-on experience in handling customer complaints and applying problem-solving tools such as 8D, 7 QC Tools, root cause analysis, and Six Sigma methodologies.
• Experience in managing incoming, in-process, and final inspection activities.
• Knowledge of process audits, product audits, and non-conformance closure processes.
• Familiarity with quality KPI reporting and analysis, including metrics such as DPPM, COPQ, NCR, Yield, and customer complaints.
• Working knowledge of quality management systems and standards such as IATF 16949, ISO 9001, ISO 14001, and ISO 45001.
• Proficiency in Microsoft Excel and experience using quality and data analysis tools such as Power BI and Minitab.
• Strong communication, coordination, and team management skills.