Customer Support Internship

Overview We’re a growing SaaS startup looking for a motivated Remote Customer Support Intern to join our customer service team. If you have strong communication skills, attention to detail, and a customer-focused approach, we’d love to hear from you. Roles • Assist customers by handling inquiries and providing support through email and live chat. • Troubleshoot customer concerns and ensure they receive a positive support experience. • Work closely with the customer support team to ensure customer issues are handled efficiently. Responsibilities • Handle customer inquiries through email and live chat. • Assist with troubleshooting customer concerns and resolving issues efficiently. • Contribute to meeting team KPIs and performance targets. • Maintain a customer-focused approach while providing support. Requirements • Strong written English and excellent communication skills. • Strong attention to detail and a customer-focused approach. • Comfortable and flexible with assigned evening or night-shift working hours. • Ability to work collaboratively with the customer support team.