Customer Success Associate

Skills this role screens for

Prove any of these and the employer sees it verified, not claimed.

About the role

Recruit CRM is one of the very few fully bootstrapped remote SaaS companies that has scaled to

over $10 million in Annual Recurring Revenue. As a bootstrapped company, we have been profitable

every year of our existence.

We are currently growing at over 40% YoY with a 30% annual profit margin, which allows us to invest

long term in our technology & people.

We power over 2,000 Executive Search and Recruitment firms across 100+ countries. We have

corporate entities across the US, Ireland, India and Dubai. We are ranked #1 in our category by

Gartner and boast a stellar 4.9/5 rating on Capterra & G2. Discover more about us at

www.recruitcrm.io.

What you get

Why Join Us?

Performance Bonus, announced every January 1st. Inclusion and bonus

amounts are subject to management discretion.

If you're looking for a high-impact role where you can grow quickly, build meaningful

client relationships, and solve real-world challenges, this is the place for you!

• Fully remote (You can work from anywhere)
• Sponsored Learning and Development Program
• Annual company-wide International retreats in 5-star resorts/hotels.
• Work directly with business owners and recruiters globally
• After one year of being an employee, you're eligible for our ARR-Linked

Also

Current Opening

We are looking for a competitive, innovative, and driven individual to join our Customer Success

Team as a Customer Success Associate upon successfully completing our traineeship

program. In this role, you will work closely with cross-functional teams—including Customer Success,

Product, and Engineering—to transform insights into impactful product features and solutions.

No. of positions - 10

Location: Remote

Also

What Your Day Will Look Like

business.

• Learn our platform Recruit CRM and understand the recruitment
• Answer client queries via chat, email and video calls to gain experience.
• Help users understand how to use features and suggest workarounds .
• Uphold communication guidelines and procedures.
• Build and nurture client relationships.
• Continuously strive for exceptional service delivery.

Also

Traineeship Details

month.

you may be offered a full-time position as Customer Success Associate with a

CTC of INR 8,00,000 (INR 6,00,000 base salary + INR 2,00,000 yearly

• Traineeship Program: 6 months; 8.5 hours per day, payment of INR 20,000 per
• Full-Time Opportunity: Based on your performance during the training program,

What you get

performance pay- paid out quarterly)

Learning attitude, Problem solving, Consistency/Commitment, and Integrity.

• During training you will be evaluated on: Application knowledge, Communication,

Also

Selection Process (Online/Virtual)

communication skills, and problem-solving abilities.

Take the leap and launch your career with Recruit CRM—where your curiosity, commitment to

excellence, and creative problem-solving skills are valued and nurtured.

• Online Aptitude & English Test
• Assignment Round
• Virtual Interviews (2-3 rounds) — all designed to assess your analytical thinking,

Requirements