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Amura Marketing Technologies Pvt. Ltd.Via Unstop

Posted today

Client Pre-sales Trainee/Internship

Pay

Stipend (undisclosed)

Location

Pune, India

On site

Type

Internship

Apply by

30 Oct

8 days left

Skills this role screens for

Communication skillsCustomer serviceVerbal communicationCRM softwareFollow-up communication

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About the role

Amura Marketing Technologies Pvt. Ltd. is hiring for the role of Client Pre-sales Trainee/Intern!

The work

Responsibilities of the Intern

  • Handle outbound and inbound customer calls on behalf of the Symphony team.
  • Provide clear and accurate information about Symphony’s products/services.
  • Assist customers with basic queries, product details, and service-related questions.
  • Record customer interactions, feedback, and follow-up requirements in the system.
  • Follow calling scripts and service guidelines provided by Symphony.
  • Ensure timely follow-ups with customers to close queries or gather required details.
  • Escalate complex issues to the appropriate Symphony support teams when needed.
  • Maintain professionalism, courtesy, and brand alignment during every interaction.
  • Achieve daily/weekly call and follow-up targets.

Who they want

Requirements

  • Good verbal communication skills (English and local language).
  • Basic computer knowledge and ability to update CRM/call logs.
  • Customer-first attitude with polite and confident communication.
  • Prior telecalling/customer service experience preferred.
  • Ability to understand product information and explain it clearly to customers.

Where this listing comes from

From a public listing board (Unstop).

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