Talent Acquisition Manager - Operations

Skills this role screens for

About the role

ABOUT LENDABLE

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

• One of the UK’s most exciting unicorns with a team of over 800 people
• Among the fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)

Also

JOIN US IF YOU WANT TO

• Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
• Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
• Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting

The work

The role

We’re looking for a Talent Manager to join our growing team. You’ll have end-to-end ownership of hiring across the Operations function, covering a mix of roles including Complaints, Fraud, Financial Crime and Customer Operations teams as well as Managing a small team of Talent Partners within Operations. Working closely with hiring managers to build strong, consistent pipelines in a high-volume, always-on part of the business.

The work

What you’ll be doing

• You'll own high-volume hiring end-to-end, building repeatable processes that keep pipelines moving fast without sacrificing candidate or hiring manager experience.
• You'll thrive as a business partner to leaders, guiding stakeholder conversations and influencing decisions with data, insight, and empathy.
• You'll navigate a scaling, fast-paced environment, adapting your process as volume and priorities shift.
• You'll take a tech-forward approach to the role, using AI and automation to streamline our hiring processes and continuously raise the bar on how we work.
• You think creatively about sourcing, finding untapped channels and talent pools.
• You have an analytical and strategic mindset, using historical data to forward-plan pipeline needs.
• You're skilled at spotting bottlenecks and re-shaping hiring processes to keep conversion efficiency high at every stage.

What you get

What we offer

• Real impact - see your work directly shape the trajectory of our company. Every hire you make here is a game-changer.
• Growth - join and learn from driven, smart teammates who push for better, daily.
• High agency - you’ll own your projects end-to-end, have a genuine seat at the table, and make meaningful decisions that matter—no red tape, just results.
• Low ego - we value humility, transparency, and the willingness to listen. No politics, just mutual respect and shared wins.
• Best of both - we’re a financially solid fintech with a start-up mentality. Enjoy the stability and resources alongside the pace, autonomy, and fun of a scrappy challenger brand.

Who they want

What we’re looking for

• You've line managed a small team of Talent Partners previously whilst also having individual contributor responsibilities.
• Previous experience hiring Operations roles or a managing high-volume recruitment.
• You have excellent stakeholder management skills, with the ability to build strong relationships and push back, when needed, to drive positive outcomes for the business.
• You're data driven, you leverage analytics to improve hiring every day and