Posted today

CX-Strategy-and-Business-Ops-OPEX

Pay

Salary (undisclosed)

Location

Bangalore, India

On site

Apply by

18 Nov

9 days left

Skills this role screens for

Sales order processingSAP ERPSla managementMicrosoft office suiteProcess optimization

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About the role

HPE is hiring for the role of CX - Strategy and Business Ops, OPEX!

The work

Responsibilities of the Candidate

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Review backlog regularly and take ownership of open service orders to set up related agreements as per defined process within SLA (Service Level Agreement).

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Maintain accurate order tracking files.

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Coordinate with the global and theatre contracts team as required (while dealing with order issues/service delivery/logistics).

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Support global and theatre contracts team whenever required.

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Recommend and implement procedures to improve process practices, techniques and efficiency.

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Assist in quality checks whenever required.

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Experience in service agreement and/or order administration will be an advantage.

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Good oral and written communication skills.

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Literacy in various ERP applications and Microsoft Office tools is a must.

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Experience in SAP & SFDC will be a clear benefit.

Who they want

Requirements

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First level university degree or equivalent experience required.

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Graduate with 2-4 years of experience in back-office operations.

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Install base process.

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Good interpersonal skills.

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Good organisational skills.

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Attention to detail.

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Analytical.

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Ability to consistently meet deadlines.

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Flexibility (should be willing to work extra hours/weekends during quarter ends).

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Ability to adapt to change.

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Ability to perform repetitive tasks of high volumes with high quality output.

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Ability to work independently and as part of a team.

Hewlett Packard Enterprise

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Where this listing comes from

From a public listing board (Unstop).

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