Posted today
CX - Strategy and Business Ops. OPEX
Pay
Salary (undisclosed)
Location
Bangalore, India
On site
Apply by
18 Nov
9 days left
Skills this role screens for
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Still studying?Paid internships open nowAbout the role
HPE is hiring for the role of CX - Strategy and Business Ops, OPEX!
The work
Responsibilities of the Candidate
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Review backlog regularly and take ownership of open service orders to set up related agreements as per defined process within SLA (Service Level Agreement).
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Maintain accurate order tracking files.
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Coordinate with the global and theatre contracts team as required (while dealing with order issues/service delivery/logistics).
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Support global and theatre contracts team whenever required.
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Recommend and implement procedures to improve process practices, techniques and efficiency.
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Assist in quality checks whenever required.
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Experience in service agreement and/or order administration will be an advantage.
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Good oral and written communication skills.
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Literacy in various ERP applications and Microsoft Office tools is a must.
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Experience in SAP & SFDC will be a clear benefit.
Who they want
Requirements
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First level university degree or equivalent experience required.
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Graduate with 2-4 years of experience in back-office operations.
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Install base process.
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Good interpersonal skills.
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Good organisational skills.
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Attention to detail.
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Analytical.
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Ability to consistently meet deadlines.
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Flexibility (should be willing to work extra hours/weekends during quarter ends).
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Ability to adapt to change.
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Ability to perform repetitive tasks of high volumes with high quality output.
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Ability to work independently and as part of a team.
From the Wire Desk
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Where this listing comes from
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