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PayUVia Unstop

Posted 6d ago

Customer Support Executive

Pay

Salary (undisclosed)

Location

Mumbai, India

On site

Apply by

26 Oct

4 days left

Skills this role screens for

Customer serviceService level agreements (slas)Microsoft Excel (pivottables)CRM softwareAnalytical skills

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About the role

PayU is hiring for the role of Customer Support Executive!

The work

Responsibilities of the Candidate

•

Follow up with internal teams to ensure the timely response to the customer case.

•

Excel skills required (Pivot tables, VLOOKUP, HLOOKUP)

  • Acting promptly on the customer complaints/requests/queries by maintaining the SLA.

Who they want

Requirements

•

Requires basic analytical skills

•

Hands on experience in CRM system under customer service and preferably experience in financial services with knowledge of loans.

PayU

Found on the web. You apply on the company's own site

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Where this listing comes from

From a public listing board (Unstop).

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This role screens for Customer service. Sit a ten-minute live challenge, get a signed receipt, and the employer sees it verified on your application instead of claimed.

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