Posted today
Pay
Salary (undisclosed)
Location
Gurgaon, India
On site
Apply by
5 Nov
14 days left
Skills this role screens for
Opens on NTT Data's site. Sign in first and we keep it in your pipeline.
Still studying?Paid internships open nowAbout the role
NTT DATA is hiring for the role of Call Center Senior Representative!
The work
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Make high-volume outbound calls to prospective and existing customers.
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Promote telecom products (plans, upgrades, bundles, retention offers).
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Understand customer needs and recommend tailored solutions.
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Achieve daily, weekly, and monthly sales targets.
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Handle objections and rejections professionally.
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Maintain accurate CRM records (calls, conversions, follow-ups).
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Ensure compliance with scripts, quality, and process standards.
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Deliver strong customer experience while maximizing revenue.
Who they want
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Strong communication with neutral/clear English accent.
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Sales mindset with persuasive ability.
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Active listening and customer empathy.
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Resilience and ability to handle rejection.
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Basic system/CRM handling.
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Graduate (flexible based on communication skills).
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0–2 years of experience (freshers welcome; BPO/sales preferred).
From a public listing board (Unstop).
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