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MagnaVia Unstop

Posted today

AMS Support Analyst HR Systems

Pay

Salary (undisclosed)

Location

Bangalore, India

On site

Apply by

9 Nov

13 days left

Skills this role screens for

Hris systemsPayroll processingCustomer serviceProblem solvingMicrosoft Excel

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About the role

Magna is hiring for the role of AMS Support Analyst HR Systems!

The work

Responsibilities of the Candidate

  • Provide support for Dayforce Payroll and Time & Attendance inquiries, ensuring timely resolution or escalation
  • Assist with system configurations, testing, and validation of Payroll and Time & Attendance modules
  • Analyze and resolve system issues or enhancement requests
  • Assist in developing and maintaining user guides, FAQs, and documentation for system processes
  • Respond to tickets and user queries with professionalism, ensuring clear communication and follow-up
  • Support training sessions

Who they want

Requirements

  • We are seeking a motivated Dayforce Support Analyst to join our HRIS support team with a focus on Payroll & Time & Attendance in Dayforce, complemented by foundational knowledge of payroll processes and employee life cycles
  • Education: Diploma or Bachelor’s degree in Human Resources, Business Administration, IT, or related field
  • Experience: 1-2 years in an HR, payroll, or systems support role; Dayforce experience preferred
  • Basic understanding of payroll processes and calculations
  • Familiarity with Dayforce Payroll and Time & Attendance systems
  • Experience with HRIS system configurations
  • Proficiency in Microsoft Suite applications, mainly Excel
  • Ability and eagerness to learn system configurations
  • Strong analytical and problem-solving skills
  • Effective and professional communication and customer service abilities
  • Detail-oriented with a proactive approach to learning and issue resolution
  • Ability to work collaboratively within a team environment

Magna

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Where this listing comes from

From a public listing board (Unstop).

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