Telesales Admission Counsellor

Skills this role screens for

About the role

Joinfilms Academy is hiring a Telesales Admission Counsellor!

The company

About the Company

Joinfilms Academy is an education-focused organisation that helps learners discover suitable career pathways and develop industry-relevant skills. The academy is committed to creating a supportive admissions experience while connecting prospective students with programmes that match their goals.

The work

Responsibilities

• Speak with prospective students and parents over the phone to understand their educational interests, goals, and concerns.
• Explain relevant courses, admission processes, programme benefits, fee structures, and next steps clearly and accurately.
• Follow up with leads through calls and appropriate communication channels, maintain regular engagement, and support interested candidates through the admissions journey.
• Record conversations, update lead information, manage follow-up schedules, and maintain accurate data in the organisation’s systems.
• Work toward enquiry conversion and enrolment targets while ensuring every interaction remains professional, helpful, and student-focused.
• Coordinate with the admissions and academic teams to resolve queries and provide timely information to applicants.

Who they want

Requirements

Compensation: ₹20,000 per month. This is a full-time opportunity for a Telesales Admission Counsellor who can contribute to a smooth, responsive, and conversion-focused admissions process.

• Strong verbal communication, active listening, and persuasive counselling skills.
• Comfort with high-volume telesales, lead follow-up, and target-oriented work.
• A customer-focused approach with the ability to build trust over phone conversations.
• Basic computer proficiency and the ability to maintain organised lead records.
• Prior experience in telesales, counselling, education sales, or customer relationship roles will be useful; motivated candidates with strong communication skills may also be considered.
• Applicants should be available for a full-time, in-office position based in Mumbai.