Telecalling Executive

Skills this role screens for

About the role

LMES Academy Pvt. Ltd. is a leading EdTech company based in Chennai, committed to making learning fun, engaging, and concept-driven. The company focuses on simplifying science and technology through STEM-based courses designed for students in Grades 1–8. Its educational platforms and programs include: • Chitti: A product that nurtures 21st-century skills through STEM learning, creativity, critical thinking, problem-solving, and collaboration. • Uptor: A learning platform that empowers engineering students and professionals with real-world technical skills. • Pick My Career: A career guidance platform that helps students identify and pursue suitable career paths through expert counselling and assessments. Job Summary • Connect with prospective leads and schedule demo sessions. • Ensure smooth coordination between prospects and Business Development Executives (BDEs). • Conduct timely follow-ups and maintain accurate scheduling. • Maximize demo attendance. Key Responsibilities • Contact assigned leads via phone, WhatsApp, or email to schedule demo sessions. • Fix and confirm demo appointments based on trainer and counsellor availability. • Share demo details, including date, time, platform, and joining link, with prospects. • Send reminders and conduct follow-ups to reduce no-shows. • Coordinate with internal teams to ensure smooth demo execution. • Update and maintain lead and demo details accurately in the CRM. • Achieve daily and weekly demo-fixing targets. • Handle rescheduling and cancellations professionally. Required Skills & Qualifications • Good communication skills in English and the local language. • Strong follow-up and coordination skills. • Basic knowledge of CRM tools and MS Excel. • Ability to manage multiple leads and deadlines. • Target-driven and result-oriented mindset.