Posted today
Pay
Salary (undisclosed)
Location
Gajraula, India
On site
Apply by
1 Nov
9 days left
Skills this role screens for
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Still studying?Paid internships open nowAbout the role
Tata Starbucks is hiring for the role of Store Manager!
The work
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Complete store operational requirements by scheduling and assigning partners, and following up on work results.
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Identify current and future customer requirements by establishing rapport with customers and team partners.
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Maintain and model a calm demeanor during periods of high volume or unusual events to set a positive example for the shift team.
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Exhibit a willingness and desire to share coffee knowledge and stories, driving a culture of coffee appreciation.
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Display a ‘customer first’ attitude by training and holding partners accountable for delivering legendary customer service.
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Manage supervisory duties including interviewing, training, planning, goal setting, appraising performance, coaching, counseling, and disciplining partners.
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Achieve financial objectives based on the annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
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Manage store revenue, including cash handling, deposit reconciliation, and delivery of deposits to the bank.
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Manage stock levels, inventory control, and ensure merchandise and service availability.
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Ensure store standards for quality, customer service, and health and safety compliance are met.
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Analyze sales figures and forecast future sales volumes to maximize profits.
Who they want
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Minimum educational qualification: 12th pass (ideally, IHM student or hotel management graduate).
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Latte Art expert with in-depth knowledge of coffee.
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Strong decision-making, team leadership, and problem-solving skills.
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Ability to work in a dynamic retail operations environment.
From a public listing board (Unstop).
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