Delivery HeroOfficial careers listing

Posted 1mo ago

Store Leadership

Pay

Not stated

Location

Dubai, Dubai, United Arab Emirates

On site

Skills this role screens for

SecurityLeadershipCommunicationCustomer serviceInventory managementArabic

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Responsibilities

What you'll do

  • Manage end-to-end store operations, including staffing, scheduling, ordering, receiving, stocking, and order fulfillment
  • Supervise store operations, including personnel selection, shift scheduling, and maintenance
  • Optimize picker utilization and multi-tasking to improve UTRs
  • Ensure proper stock levels by assessing inventory and issuing orders based on demand planning and physical stock
  • Implement effective stock control functions and inventory processes
  • Ensure accurate receiving of inbound orders according to policies and SOPs
  • Oversee efficient and accurate picking and packing of customer orders according to SOPs
  • Monitor fulfillment processes and recommend improvements for productivity and profit
  • Supervise assigned store to ensure profitability, good service, and employee development
  • Manage store personnel for effective resource use and service level standards
  • Monitor and control costs against budget to maximize cost-effectiveness
  • Implement actions pertinent to store-related shrinkages

Requirements

What they're looking for

  • At least 5 years of experience in a supermarket or restaurant
  • Energized by the unknown and eager to learn daily on the job
  • Good communication skills
  • Hands-on with several tools
  • Robust interpersonal and intercultural skills

Nice to have

What would help

  • Fluent in English and Arabic
Full description from the employer

Job Description • Responsible for the operations of the store end to -end operation: Staffing & scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standards • Coordinating and supervising store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …) • Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRs • Ordering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment • Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory  • Inbound receiving: Accurate receiving of orders as per policies & SOP • Outbound: Efficient and accurate picking and packing of customer orders, as per SOP • Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits. • To supervise assigned store, ensure profitability, provide good service and ensure development of employees • Managing store personnel ensuring effective use of resources and meeting service level standards • Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operations • Ensuring implementation of actions pertinent to store-related shrinkages • Ensuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good condition • Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally • Discussing with the Ops manager stores' issues/problems and propose solutions • Supervise all the maintenance internal activities and / third party suppliers. • Ensuring appropriate and safe use of material handling equipment Qualifications • You have at least 5 years of experience in supermarket or restaurant   • You are someone energized by the unknown and look forward to learning each day on the job. • Good communication skills, and always like to be hands-on with several tools. • Additionally, you have robust interpersonal and intercultural skills.  • Language skills: Fluent English and Arabic would be highly advantageous.

Delivery Hero

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From Delivery Hero's own careers system (SmartRecruiters).

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