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Wipro LimitedVia Unstop

Posted 1w ago

SERVICE DESK ANALYST L2

Pay

Salary (undisclosed)

Location

Pune, India

On site

Apply by

22 Oct

Last day today

Skills this role screens for

IT service deskCustomer serviceMis reportingIssue escalationBusiness process improvement (bpi)

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About the role

Wipro Limited is hiring for the role of Service Desk Analyst L2:

The work

Responsibilities of the Candidate

  • Be responsible for primary user support and customer service
  • Regular MIS & resolution log management on queries raised
  • Follow-up and update customer status and information
  • Pass on any feedback, suggestions, escalations by customers to the appropriate internal team
  • Identify and suggest improvements on processes, procedures etc.

Who they want

Requirements

  • TIS Service Desk
  • 1-3 Years

Wipro Limited

Found on the web. You apply on the company's own site

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Where this listing comes from

From a public listing board (Unstop).

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