Senior Product Designer

Skills this role screens for

About the role

ABOUT LENDABLE

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

• One of the UK’s most exciting unicorns with a team of over 800 people
• Among the fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)

Also

JOIN US IF YOU WANT TO

We're looking for an experienced and proactive Senior Product Designer to join our Product Design team at Zable (Lendable). You'll join a team of 5 product designers and report to the VP of Product & Design.

You'll work mainly on the Zable app, our financial SuperApp with 2M+ monthly active users. It brings together credit cards, loans, memberships, mobile and more in one place. You'll own complex product areas end-to-end, from discovery and research through to polished, production-ready design. You'll set design direction alongside PMs and Engineering, mentor other designers, and help raise the bar for craft and outcomes across the team.

• Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
• Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
• Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting

Who they want

THE IDEAL CANDIDATE

• 5+ years of product design experience, ideally in fintech or a fast-paced startup
• Strong mobile app and web experience
• Customer-obsessed and data-literate: you challenge solution-led briefs and back decisions with evidence
• Takes real creative risks, and can bring a team along with a clear story for why a bolder direction is right
• Confident with senior stakeholders, and pushes back when quality or customer outcomes are at risk
• AI-native: you push past the first obvious output, not just work faster
• Enjoys raising the bar for other designers through mentoring and feedback
• Bonus:
• Designing AI-powered products (explainability, human override)
• Shipping improvements without engineering, e.g. via CMS or no-code tools
• Regulated environments, e.g. Consumer Duty
• UX writing

The work

WHAT YOU'LL BE DOING

• Lead discovery, choosing the right research method and turning findings into clear design direction
• Own design delivery for your squad, from first flows through to build
• Work with engineers throughout design, not just at handoff, weighing build cost in your decisions
• Contribute to the design system, and know when breaking from it is right for the customer
• Run usability tests and experiments with clear measures of success
• Use AI across your workflow, including pushing design changes to production yourself
• Design to Consumer Duty and accessibility standards, and call out issues in others' work
• Run design critiques and write rationale that stands on its own

Also

OUR DESIGN PRINCIPLES

• Simplicity wins
• If a user has to think too hard, we’ve already lost. We strip away complexity, jargon, and unnecessary steps to make managing finances effortless. Every screen should feel intuitive, focused, and frictionless.
• Evidence over ego