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InfosysVia Unstop

Posted yesterday

Senior Process Executive

Pay

Salary (undisclosed)

Location

Bangalore, India

On site

Apply by

29 Oct

8 days left

Skills this role screens for

Customer handlingActive listeningCustomer serviceEmpathyTelephone etiquette

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About the role

Infosys is hiring for the role of Senior Process Executive!

The work

Responsibilities of the Candidate

  • Ability to effectively listen and respond appropriately, probe and position to create a dialogue with the customer to build a positive experience
  • Ability to empathize and relate to customers
  • Prioritize the customer’s needs and concerns throughout the call
  • Ability to present oneself as positive,polite, and professional throughout the call
  • Can structure a call in an organized,efficient, and professional manner which is easy to understand by the customer

Who they want

Requirements

  • BCom

Infosys

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Where this listing comes from

From a public listing board (Unstop).

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