Senior Manager, Strategic Operations

Skills this role screens for

About the role

1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As part of 1Password’s Strategic Operations team, you’ll lead cross-functional initiatives that turn complex business priorities into clear plans, coordinated execution, and measurable results. You’ll work with senior leaders and teams across the company to advance priorities such as international expansion, high-priority customer programs, corporate crisis management, and planning. By helping the organization execute with greater clarity and consistency, you’ll contribute to 1Password’s mission of making security simpler and more accessible. Reporting into the Director, Strategic Operations, this role is remote in the United States or Canada.

How we’re using AI today

On the Strategic Operations team, we’re using AI to cut through complexity, stay aligned, and move quickly. AI supports how we manage and execute programs by bringing together signals from across the business and turning them into decision-ready summaries, project plans, and executive briefs. We expect every team member to build at least one AI-powered workflow, and we’re committed to growing together through shared best practices, regular learning sessions, and team resources as we scale and collaborate across 1Password.

This is a remote opportunity within Canada and the US.

Who they want

What we're looking for

• 7–9+ years of experience in strategic operations, business operations, program management, or a related field, with a track record of delivering complex initiatives.
• Experience leading cross-functional programs and influencing senior or executive stakeholders without direct authority.
• Strong ability to translate broad objectives into practical plans, roadmaps, decisions, and measurable outcomes.
• Sound judgment and confidence working through ambiguity, resolving dependencies, and constructively challenging assumptions when needed.
• Strong analytical, communication, and presentation skills, including the ability to turn data into clear recommendations and concise status updates.
• Experience managing multiple stakeholders and priorities while maintaining accountability from planning through delivery.
• Experience in Software as a Service (SaaS), cybersecurity, technology, product operations, or a similarly fast-moving environment, along with experience using Artificial Intelligence (AI) tools or workflow automation to improve operational efficiency.

Also

What you can expect

• Build and manage programs that improve service and outcomes for high-priority customer accounts.
• Support company planning, Quarterly Business Reviews (QBRs), objective tracking, and other operating rhythms that help leaders make informed decisions.
• Create clear