Sales & Counselling Internship

Skills this role screens for

The company

About the Company

University Yatra is an edTech organisation that helps students explore study abroad opportunities and make informed decisions about international education. As a Sales & Counselling Intern, you will support prospective students through their initial enquiry and decision-making journey while learning directly from experienced counsellors. This role combines student engagement, consultative communication, lead management, sales support, and education counselling.

The work

Responsibilities

• Connect with inbound student leads through phone calls and WhatsApp to understand their needs and provide a positive first interaction.
• Learn about each student’s academic background, career goals, preferred study abroad destinations, programme interests, and budget.
• Explain relevant destinations, courses, programmes, and application processes under the guidance of senior counsellors.
• Provide timely follow-ups, build trust with prospective students, answer initial questions, and support lead conversion.
• Schedule counselling sessions with senior advisors and encourage students to attend webinars and information sessions.
• Maintain accurate student profiles, call notes, follow-up activities, and lead-status updates in the CRM.
• Shadow senior counsellors during student interactions to develop consultative sales, counselling, communication, and relationship-building skills.
• Coordinate with the counselling and business development teams to ensure a smooth student experience.

Who they want

Requirements

This three-month paid internship provides hands-on exposure to student counselling, lead qualification, sales communication, follow-up management, CRM operations, webinar coordination, business development, and education advisory practices. You will learn from experienced professionals while helping students take the next step toward their study abroad goals.

• Strong verbal communication and interpersonal skills with confidence in speaking to students over calls and WhatsApp.
• Interest in sales, student counselling, business development, international education, and the edTech industry.
• Basic computer skills and willingness to learn CRM tools and structured lead-management processes.
• A proactive, empathetic, target-oriented attitude and the ability to follow up consistently.
• Freshers and students seeking practical experience in sales and counselling are welcome to apply.