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SiemensVia Unstop

Posted 1w ago

Process Associate

Pay

Salary (undisclosed)

Location

Bangalore, India

On site

Apply by

24 Oct

2 days left

Skills this role screens for

Customer serviceCRM softwareCommunication skillsReporting and analysisTask tracking

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About the role

Siemens is hiring for the role of Process Associate!

The work

Responsibilities of the Candidate

  • Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines. Receive customer calls and register notification in the CRM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey.
  • Performing the assigned tasks in a timely manner with highest standards of quality.
  • Rigorous follow up and closure of pending queries/open topics with ownership.
  • Complete reporting of activities handled on daily/weekly/monthly basis (as per requirements).
  • Adherence to robust tracking mechanism on processed transactions daily.
  • Flexible working in shifts and during month ends.

Who they want

Requirements

  • Around 2 years of experience.
  • Ability to work in a team.
  • Good communication and customer service skills.
  • Open-mindedness and constructive attitude to performed tasks.
  • Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.

Siemens

Found on the web. You apply on the company's own site

View company page siemens.com

Where this listing comes from

From a public listing board (Unstop).

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