Operations Coordinator

Skills this role screens for

The company

About the Company

Groovy Radiant Hr Consultancy is hiring an Operations Coordinator for an operations and order-management function serving customers and internal business teams in Kanpur. The role offers a fixed monthly salary of ₹20,000 and is suited to a responsible coordinator who can keep orders, dispatches, billing follow-ups, and customer updates moving smoothly.

The work

Responsibilities

• Coordinate with customers regarding orders, status updates, and delivery-related queries.
• Track order processing and follow up with dispatch teams to support timely deliveries.
• Coordinate with the accounts team regarding invoices, billing information, and pending documentation.
• Monitor open and pending orders, identify operational issues, and follow through until resolution.
• Maintain accurate records and provide clear updates to relevant stakeholders.
• Work independently while communicating proactively with customers, dispatch partners, and internal teams.

Who they want

Requirements

The position is based in Lajpat Nagar, Kanpur, and requires regular coordination across customer service, dispatch, and accounts activities.

• Good communication, coordination, and follow-up skills.
• Basic computer knowledge, including familiarity with MS Excel.
• Strong ownership, organization, and ability to manage responsibilities independently.
• Operations, dispatch, order-management, or back-office experience is preferred.
• Experience: candidates with relevant operational exposure are welcome to apply.
• Industry: operations and order management.