Posted today
Fraud Operations Associate (Mandarin Speaking)
Pay
Salary (undisclosed)
Location
Bangalore, India
On site
Apply by
18 Nov
9 days left
Skills this role screens for
Opens on Stripe's site. Sign in first and we keep it in your pipeline.
Still studying?Paid operations and admin internships open nowAbout the role
Stripe is hiring for the role of Fraud Operations Associate (Mandarin Speaking)!
The work
Responsibilities of the Candidate
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Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors.
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Conduct investigations on merchant accounts to support financial partner requirements.
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Assess risk factors and trends of potentially fraudulent activity.
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Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience.
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Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.
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Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team.
Who they want
Requirements
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High professional fluency in Mandarin and English.
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Some experience in fraud analysis, fraud investigations, or fraud operations.
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Experience using data to make assessments/judgements.
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A team-focused mentality and effective problem-solving skills.
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The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented.
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Willingness to periodically work a weekend day, for which you will receive a weekday off. The SDC operates during daytime hours with shifts from the morning through early evening.
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Fraud experience in payments, e-commerce, or fintech mitigating digital/card-not-present fraud.
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Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools.
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Prior fraud experience across multiple industries/verticals.
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Experience in a high-growth technology company.
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Experience working from a queue
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