Executive Assistant to the Chief Sales & Marketing Officer

Skills this role screens for

About the role

Western Digital is seeking a highly experienced and strategic Senior Executive Assistant to support the Chief Sales & Marketing Officer (CSMO).

Reporting directly to the CSMO, this individual will serve as a trusted business partner, enabling executive effectiveness while helping drive alignment, execution, and operational excellence across the global Sales and Marketing organization. The Senior Executive Assistant will work closely with the CSMO's Chief of Staff and partner extensively with senior leaders across Sales, Marketing, Revenue Operations, Product Management, Engineering, Finance, Human Resources, and Corporate Functions.

This is a highly visible role requiring exceptional judgment, discretion, executive presence, and the ability to navigate a complex, fast-paced global environment. The successful candidate will proactively anticipate business needs, manage competing priorities, facilitate seamless execution of key initiatives, and serve as an extension of the Office of the Chief Sales & Marketing Officer.

The ideal candidate is a proactive problem-solver with outstanding organizational and communication skills, strong business acumen, and a proven ability to build trusted relationships across all levels of the organization. They thrive in dynamic environments, embrace change, leverage technology and AI-enabled productivity tools, and consistently operate with the highest levels of professionalism, confidentiality, and accountability.

Essential Duties and Responsibilities

Executive Effectiveness and Strategic Priority Management

• Serve as a strategic partner to the Chief Sales & Marketing Officer, ensuring optimal alignment of executive time, priorities, and decision-making activities with business objectives.
• Manage and optimize a highly complex global calendar, balancing internal leadership commitments, customer engagements, industry events, board-related activities, and strategic business priorities.
• Anticipate executive needs and proactively resolve scheduling conflicts, competing priorities, and operational challenges.
• Develop a deep understanding of organizational goals, revenue priorities, customer initiatives, and go-to-market strategies to effectively manage executive focus and time allocation.
• Act as a trusted advisor on scheduling, prioritization, and organizational effectiveness.

Also

Sales & Marketing Leadership Operations

Executive Communications and Stakeholder Management

• Partner with the Sales & Marketing Leadership Team to coordinate executive operating rhythms, leadership meetings, business reviews, forecasting discussions, pipeline reviews, strategic planning sessions, and key commercial initiatives.
• Ensure leadership meetings are well-structured, appropriately documented, and followed by clear accountability and execution plans.
• Facilitate action-item tracking and follow-through across the leadership team to drive operational rigor and organizational alignment.
• Support executive engagement in major customer interactions, industry conferences, revenue-generating initiatives, and strategic partnerships.
• Serve as a key liaison for the Office of the Chief Sales & Marketing Officer, representing the executive with professionalism, diplomacy, and sound judgment.
• Facilitate effective communication across executive leadership, customers, partners, and internal stakeholders.
• Manage inbound requests, approvals, correspondence, and executive communications, ensuring timely and professional responses.
• Support the preparation and review of executive communications, presentations, messaging, and organizational updates.

Also

Executive Meeting and Event Management

Executive Briefings and Content Preparation

Business Operations and Process Excellence

Cross-Functional Leadership and Partnership

• Lead planning and execution of executive meetings, customer engagements, leadership offsites, sales leadership forums, organizational events, and strategic planning sessions.
• Coordinate agendas, materials, logistics, briefing documents, and post-meeting follow-up activities.
• Support large-scale business events including Sales Kickoffs, customer advisory boards, executive summits, and marketing conferences.
• Coordinate and oversee briefing materials for customer visits, executive business reviews, analyst meetings, industry events, earnings-related activities, board interactions, and global travel.
• Partner closely with the Chief of Staff, Corporate Communications, Investor Relations, Product Marketing, and other stakeholders to ensure executive preparedness.
• Ensure presentations, briefing books, meeting summaries, and supporting documentation are comprehensive, accurate, and delivered in advance of key engagements.
• Manage expense reporting, purchase orders, vendor engagements, and administrative processes in compliance with company policies.
• Champion the use of Microsoft 365, Copilot, WD Chat, SharePoint, Teams, Salesforce, and other productivity platforms to drive operational efficiency.
• Identify opportunities to streamline workflows, simplify administrative processes, and improve organizational effectiveness through automation and AI-enabled solutions.
• Support special projects and strategic initiatives on behalf of the CSMO and leadership team.
• Build strong partnerships across Sales, Marketing, Product, Engineering, Finance, Operations, Legal, HR, and Corporate Functions.
• Establish trusted working relationships with senior executives, key customers, and strategic stakeholders.
• Support the execution of critical business initiatives, organizational priorities, and leadership objectives.
• Navigate a highly matrixed environment while influencing outcomes without direct authority.

Also

Global Travel Management

• Coordinate complex domestic and international travel arrangements, ensuring seamless execution and alignment with business priorities.
• Anticipate travel-related needs and proactively manage logistics, scheduling considerations, and changes across multiple time zones.

Also

Executive Assistant Community Leadership

• Provide functional leadership and mentorship to Executive Assistants across the Sales & Marketing organization.
• Promote best practices, operational consistency, and professional development across the EA community.
• Support employee engagement initiatives, leadership events, team communications, and organizational culture efforts.
• Contribute to a collaborative, customer-focused, and service-oriented environment while strengthening partnerships across the broader administrative community.
• Minimum of 8 years supporting a Chief Sales Officer (CSO), Chief Marketing Officer (CMO), Chief Revenue Officer (CRO), Chief Sales & Marketing Officer (CSMO), Executive Vice President, Senior Vice President, or equivalent executive within a large public company.
• Experience supporting executives in a complex global organization spanning multiple regions, cultures, and time zones.
• Advanced proficiency with Microsoft Outlook, Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, and AI-enabled productivity tools.
• Demonstrated ability to manage highly complex executive calendars, global travel, leadership communications, customer engagements, and business operations.
• Strong experience developing executive-level presentations, board and leadership materials, briefing documents, meeting summaries, and business communications.
• Exceptional organizational, planning, project management, and prioritization skills, with the ability to manage multiple competing priorities in a fast-paced environment.
• Strong business judgment, problem-solving capability, and attention to detail.
• Ability to anticipate executive needs and proactively identify solutions that support business objectives and organizational effectiveness.
• Proven ability to serve as a trusted advisor on prioritization, scheduling, stakeholder engagement, and organizational matters.…