Posted 2w ago
Pay
Not stated
Location
Mumbai, MH, India
On site
Skills this role screens for
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About the role
Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. • High school diploma or GED • Demonstrated ability to perform at a high level, to support our high volume of inbound calls • Excellent verbal and written communication skills; proficient reading skills required • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required • Prior customer service experience preferred All your information will be kept confidential according to EEO guidelines.
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