Customer Sales Executive

Skills this role screens for

About the role

Silent Infotech Private Limited is hiring a Customer Sales Executive!

The work

Responsibilities

• Engage with customers through calls, messages, email, and other approved communication channels.
• Understand customer requirements, explain relevant products or services, and support the sales process from inquiry to conversion.
• Respond promptly to customer questions, resolve routine concerns, and coordinate with internal teams when escalation is required.
• Maintain accurate records of leads, conversations, follow-ups, and customer outcomes.
• Follow up consistently with prospects and customers while delivering a professional and helpful experience.
• Share recurring customer feedback with the team and contribute to improvements in sales and support processes.

Who they want

Requirements

• Experience: Open to candidates across experience levels who demonstrate strong communication and customer-handling ability.
• Interest in customer sales, relationship management, and support operations.
• Good verbal and written communication skills, active listening, and a solution-oriented approach.
• Ability to organize follow-ups, manage multiple conversations, and work responsibly in an office environment.
• Basic computer proficiency and comfort with maintaining customer or lead records.
• Applicants should be dependable, motivated, and willing to learn the organization's offerings and processes.