insiderOne
Sign in
Interactive Brokers Group, Inc.Via Unstop

Posted 1w ago

Client Services Associate I

Pay

Salary (undisclosed)

Location

Mumbai, India

On site

Apply by

28 Oct

3 days left

Skills this role screens for

Customer serviceCommunication skillsFinancial markets knowledgeMicrosoft ExcelAnalytical skills

Opens on Interactive Brokers Group, Inc.'s site. Sign in first and we keep it in your pipeline.

Still studying?Paid customer success internships open now

About the role

Interactive Brokers Group, Inc. is hiring for the role of Client Services Associate I!

The work

Responsibilities of the Candidate

  • Respond to retail and professional clients' inquiries via inbound calls, email and online chat
  • Obtain a thorough knowledge of products offered by IB on various global exchanges
  • Assist clients with opening and funding accounts
  • Show clients how to use different features of the Trader Workstation
  • Explain margin requirements to clients
  • Investigate trade issues and order executions
  • Knowledge of securities regulations impact on customers

Who they want

Requirements

  • Education: University degree (Post Graduation/Bachelors) required
  • Excellent verbal and written communication skills in English.
  • Good quantitative/analytical skills
  • High level of MS Excel skills required
  • An Enthusiastic/Energetic personality with a positive attitude towards learning more about global financial markets.

Where this listing comes from

From a public listing board (Unstop).

insiderOne never charges students to apply. Never pay anyone for an internship. Check an offer you received

Prove Customer service first

This role screens for Customer service. Sit a ten-minute live challenge, get a signed receipt, and the employer sees it verified on your application instead of claimed.

Prove it, then apply

Ask about this role

SCOUT, an AI agent, not a person, answers from this ad, and says so when the ad doesn't cover it. No account, and nothing you type here is kept.

More customer success roles

Every customer success role here

insiderOne University

Get certified for roles like this: Business Communication Associate

Free, about 2 hours, ending in a project a person reviews and a certificate any employer can check. Put it on this application and every one after it.

Start the certificationWhat is in it

Interned at Interactive Brokers Group, Inc.? Report what it paid

From the Wire Desk