eStatus OfficialFound on the web

Posted 1w ago

Business Development Internship

Pay

Unpaid

Location

Remote, India

Remote

Schedule

Part time

Type

Internship

Apply by

14 Oct

5 days left

Skills this role screens for

business developmentcustomer servicemarket research methodsactive listeningpublic speaking and presentation skillsinternship

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Also

Role Description

This is a part-time, remote Business Development Internship role. The Business Development Intern will be responsible for market research and customer service. The intern will also assist with the day-to-day tasks associated with business development such as cold-calling and preparing presentations for potential clients.

The work

Responsibilities of the Intern

  • Pay close attention to the customer's needs, concerns, and questions. Actively listening to their words, tone, and emotions will help you understand their requirements and respond appropriately.
  • Show empathy towards customers' issues and concerns.
  • Speak clearly and use concise language to ensure that the customer understands your message. Avoid jargon or technical terms that may confuse the customer.
  • Maintain a positive attitude throughout the conversation, regardless of the customer's tone or behavior. Stay calm, polite, and professional at all times, aiming to resolve their queries or issues.
  • Develop strong problem-solving skills to address customer concerns efficiently.
  • Be proactive in finding solutions and offer alternatives when necessary.
  • Respect the customer's time by providing prompt and efficient service. Be mindful of call duration while ensuring that the customer feels valued and heard.
  • Be adaptable to different customer communication styles and preferences. Adjust your tone, pace, and approach to match the customer's needs and personality.
  • Seek feedback from supervisors or colleagues to identify areas for improvement.
  • Actively work on enhancing your telephonic communication skills through training and practice.

Also

Other Details

  • Duration: 93 days + 6 days training
  • Location: Work from home
  • Working Days: 6 days a week (flexible)
  • Working hours: 3 flexible working hours (In between 9 AM to 9 PM)
  • Stipend: UNPAID
  • Benefits: Certificate of Completion, Letter of Appreciation, and a Progress Report.
  • Essential: Proficiency in Hindi is a prerequisite.

eStatus Official

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