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Softdew Tech Private LimitedVia Unstop

Posted 1w ago

Telecaller Executive - Client Interaction

Pay

Salary (undisclosed)

Location

Remote, India

Remote

Apply by

29 Oct

5 days left

Skills this role screens for

Communication skillsCustomer handlingActive listeningRapport buildingIssue escalation

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The company

About the Company

Softdew Tech Private Limited is hiring a Telecaller to support client interaction for the AdvisorGrow app. This work-from-home opportunity is suited to confident communicators who can build rapport with customers and explain app-related information clearly over the phone.

The work

Responsibilities

  • Make outbound and handle inbound calls with prospective and existing clients.
  • Explain AdvisorGrow app features, services, and relevant information in a clear and helpful manner.
  • Understand client queries, provide accurate responses, and escalate issues when required.
  • Maintain call records, follow up with interested clients, and share regular updates with the team.
  • Deliver a professional customer experience while meeting assigned calling and interaction goals.

Who they want

Requirements

  • At least 1 year of experience in telecalling, customer interaction, telesales, or a related calling role.
  • Good spoken Hindi and conversational English.
  • Clear voice, active listening ability, patience, and confidence while speaking with clients.
  • Education is not a specific requirement; communication ability and relevant calling experience are valued.
  • Ability to work independently from home with a reliable internet connection.

Where this listing comes from

From a public listing board (Unstop).

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