Site Reliability Engineer

Skills this role screens for

About the role

Apple is hiring for the role of Site Reliability Engineer!

The work

Responsibilities of the Candidate

• High-Availability Operations: Monitor the health, performance, and capacity of mission-critical applications and services across multi-region environments.
• Incident Triage & Response: Act as a first-line responder to production alerts, outages, and system anomalies, participating in on-call rotations and rapid-response workflows.
• End-to-End Troubleshooting: Investigate and debug complex application, core system, network, and performance bottlenecks through to resolution, including environment-specific issues and differences between staging, experimental, and production configurations.
• Database Diagnostics: Perform database-level troubleshooting, query analysis, data verification, and performance tuning across PostgreSQL, Oracle DB, and MySQL environments.
• Root-Cause Analysis (RCA): Partner with development, QA, database, and infrastructure teams to identify underlying root causes and implement permanent fixes.
• Toil Reduction & Automation: Develop robust scripts and tools using Python, Bash, or similar languages to automate repetitive operational tasks, health checks, and routine maintenance.
• Release & CI/CD Enablement: Support production deployments, CI/CD pipeline runs (Jenkins, GitHub Actions), build validations, and canary/smoke testing.

Who they want

Requirements

• Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Information Technology, or a related field.
• Experience: 1–2 years of combined work experience in Site Reliability Engineering (SRE), Application Production Support (APS), DevOps, or Systems Engineering.
• Linux Fundamentals & System Engineering: Solid understanding of Linux/Unix internals, including filesystems, process management, networking, permissions, system services, and resource utilization.
• Application & Programming: Knowledge of programming languages such as Java and Python, with the ability to read code, debug applications, and write scripts to automate operational tasks.
• Database Troubleshooting: Strong debugging and querying skills with relational databases such as PostgreSQL, Oracle DB, and MySQL, along with familiarity with NoSQL databases, Snowflake, ETL, and data pipeline troubleshooting.
• Incident & Change Management: Understanding of incident triage, production issue resolution, root-cause analysis, and standard change and configuration management processes.
• CI/CD Foundations: Basic understanding of CI/CD concepts and continuous deployment tools such as Jenkins and GitHub Actions.