DatadogOfficial careers listing

Posted 1mo ago

Senior Sales Engineer - FED

Pay

USD 149,000–198,000

Location

District of Columbia, USA, Remote; Maryland, USA, Remote; Virginia, USA, Remote

Remote

Skills this role screens for

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Responsibilities

What you'll do

  • Partner with Account Executives to own and shape the technical strategy for sales opportunities
  • Lead customer discovery to identify technical challenges, business goals, and success criteria
  • Translate customer needs into tailored Datadog solutions
  • Deliver engaging product demos, technical presentations, and workshops
  • Project manage technical evaluations (POVs) end-to-end, including scoping and defining success criteria
  • Identify and cultivate technical champions within customer accounts
  • Participate in product and engineering field feedback sessions to represent the customer's technical voice
  • Maintain operational excellence by accurately documenting activity, deal progress, and customer interactions
  • Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs

Requirements

What they're looking for

  • 5+ years of experience in Sales Engineering, Solutions Engineering, or technical customer-facing roles in an enterprise environment
  • Skilled at navigating multi-stakeholder environments and adapting communication style
  • Proficient background in public cloud (AWS, Azure, GCP)
  • Proficient background in Kubernetes
  • Proficient background in APM/tracing
  • Proficient background in security
  • Proficient background in developer experience
  • Proficient background in observability
  • Strong communication skills, explaining technical concepts to diverse audiences
  • Consultative approach to problem-solving and customer engagement
  • Ability to manage multiple opportunities and priorities in a fast-paced environment
  • Willingness to travel as needed to support customer engagements
Full description from the employer

As a Senior Federal Enterprise Sales Engineer, you'll be a trusted technical advisor to federal customers and Sales. You'll help agencies connect mission priorities, modernization programs, and operational risks to technical solutions. You'll lead complex evaluations in regulated environments and shape the technical strategy for opportunities across hybrid, on-premises, and public cloud environments. You'll own the technical evaluation experience from discovery through decision. You'll influence agency stakeholders and coordinate with systems integrators, resellers, and technology partners. You'll help customers and account teams address security, compliance, acquisition, and deployment requirements while setting accurate expectations about capabilities, prerequisites, and solution design. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: • Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won • Lead discovery throughout the sales cycle to uncover technical challenges, mission and business goals, decision criteria, and success measures, then shape solution strategy and measurable business outcomes within applicable security, compliance, acquisition, and deployment requirements • Deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives • Own the technical strategy and response quality for RFIs, RFPs, proposal responses, and architecture reviews. Coordinate internal teams and partners to keep claims, dependencies, and deployment assumptions accurate and appropriately scoped • Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, aligning agency and partner stakeholders, building a project plan with clear timelines and decision points, surfacing risks and dependencies, and holding all participants accountable to the process • Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle • Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams • Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems • Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams before customers are impacted • Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region Who You Are: • 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment • Experience leading complex federal sales cycles and technical evaluations involving agency stakeholders, systems integrators, resellers, and technology partners • Skilled at influencing and adapting communication across technical, business, and executive audiences • Advanced background in hybrid environments and public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, and observability • Strong communication skills, with the ability to explain technical concepts to a range of audiences • A consultative, outcome-oriented approach to problem-solving and customer engagement • Demonstrated ability to manage multiple opportunities and priorities in a fast-paced environment • Experience mentoring peers or contributing to team enablement initiatives • Demonstrated capability of utilizing AI tooling and scaling it • Growth mindset of embracing change and being curious • Willingness to travel as needed to support customer engagements Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: • Best-in-breed onboarding • Generous global benefits • Intra-departmental mentor and buddy program for in-house networking • New hire stock equity (RSUs) and employee stock purchase plan (ESPP) • Continuous professional development, product training, and career pathing • An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $149,000—$198,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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