Senior IT Engineer

Skills this role screens for

About the role

HEALTH CAN’T WAIT.

Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.

Alan exists to end the wait.

Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.

So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.

Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.

MISSION

Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.

The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.

Staying close to users keeps us building the right things: you'll spend up to 2-3 days a month on IT support, seeing first-hand where friction lives and what's worth automating next.

SCOPE

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PLATFORM & AUTOMATION

• Own and extend automations on Alan Home, our internal provisioning engine
• Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
• Own the meeting room AV and room-booking platform as a product, replicable across offices

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IDENTITY & ACCESS

• Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
• Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
• Make employee lifecycle events reliable, fast and auditable end-to-end
• Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
• Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack

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ENDPOINT & SAAS SECURITY

• Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
• Cloudflare WARP, SaaS security controls
• Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope

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HEALTH PROFESSIONALS IT

• The IT layer behind Alan's clinics: practitioner tooling, equipment, access
• Role and permission automation for healthcare professionals, and their support and escalation process

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INTERNATIONALISATION

MILESTONES

• Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
• Bring acquired entities onto that same platform

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First 3 months

• Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
• Take one project end-to-end and ship a first increment
• Join the IT oncall team as technical escalation

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First 6 months

• Own a workstream