Sales Operations Analyst

Skills this role screens for

About the role

RedHat is hiring for the role of Sales Operations Analyst!

The work

Responsibilities of the Candidate

• Leverage RHSC dashboards and reporting to maximize actionable and informative data.
• Audit, uncover, and resolve data integrity issues.
• Perform mass data imports and exports using APIs or various import tools.
• Collaborate with stakeholders to gather requirements and understand business needs, ensuring priorities are enabled within the Sales team.
• Monitor sales organization compliance with required standards for maintaining customer relationship management (CRM) data.
• Identify opportunities for sales process improvement.
• Complete all deliverables in a timely fashion, ensuring proper quality checks, analytics, business context reviews, and revisions as required.
• Leverage approved AI tools and technologies to improve efficiency within existing support processes.
• Develop an understanding of Red Hat's workflows and a deep understanding of our policies.

Who they want

Requirements

• Bachelor's degree; an equivalent degree from an accredited university or equivalent experience will also be considered.
• Internship or similar industry experience in opportunity management within any CRM.
• Ability to understand and transform data to meet customer needs and business context in a customer-friendly, quality-first manner.
• Good analytical and quantitative skills, with the ability to work with large datasets while maintaining close attention to detail.
• Understanding of the IT sales lifecycle, Sales Operations, and Route to Market.
• Proficiency with spreadsheets.
• Excellent communication skills with a strong focus on delivering results.
• Experience working with Salesforce