Posted today
Pay
Salary (undisclosed)
Location
Jaipur, India
On site
Apply by
31 Oct
10 days left
Skills this role screens for
Opens on Deutsche Bank Group's site. Sign in first and we keep it in your pipeline.
Still studying?Paid operations and admin internships open nowAbout the role
Deutsche Bank is hiring for the role of Operations Analyst, AYST!
The work
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Review voice logs between RMs and clients to validate that these details have been discussed and agreed as per the regulated standards.
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Complete the relevant product-specific voice log review template with accurate details, observations, and outcome of the review.
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Identify and highlight missing, incomplete, inconsistent, or unclear trade details and escalate exceptions to the relevant stakeholders with agreed timelines.
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Ensure accurate and timely completion of daily production activities in line with defined SLAs, cut-off times, and quality expectations.
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Perform quality checks on completed reviews to support consistency, audit readiness, and control effectiveness.
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Assist in preparing and reviewing daily control / production reports, including tracking of open items, exceptions, and follow-ups.
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Support follow-up with RC / business teams for clarification or resolution of deficiencies noted during voice log review.
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Maintain proper documentation and evidence of review outcomes to support internal control, audit, and management reporting requirements.
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Coordinate with team members and stakeholders on complex cases, escalations, reporting requirements, and process improvements.
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Act as backup for peers during absence and support knowledge sharing, cross-training, and continuous improvement within the team.
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Perform other administration, reporting, and control-related tasks as assigned.
Who they want
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German Language B1 or above level is must for this role.
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Good communication skills and can interact independently with German Counterpart.
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At least 1–2 years of experience is only meant.
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Responsibility, risk awareness, reliability and resilience even in exceptional situations.
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Secure management of IT applications and communication facilities and the safe handling and use of new media (in particular video conferencing).
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Secure handling of common office applications (Microsoft Office) and banking applications.
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Willingness to work in Multiple/rotational Shifts.
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