Posted 1w ago
Pay
Salary (undisclosed)
Location
Bangalore, India
On site
Apply by
23 Oct
Last day today
Skills this role screens for
Opens on Allstate's site. Sign in first and we keep it in your pipeline.
Still studying?Paid software internships open nowAbout the role
Allstate is hiring for the role of IT Infrastructure Consultant I!
The work
•
Work with others to plan, low to moderate complexity system maintenance and installation work.
•
Manage, prioritize, and respond to low to moderate complexity inquiries.
•
Implement daily production schedule activities across all platforms.
•
Perform routine, day-to-day procedural activities for low or moderately complex incidents and situations, which may include recovery support to the rest of Operations.
•
Collect operational data and create/maintain operational, compliance, regulatory, and control documentation.
•
Fulfill standard work requests (e.g. job scheduling requests of low to moderate complexity).
•
Identify and rectify the basic operational exceptions and error conditions. Manage the diagnosis and resolution of low to moderate complexity events or incidents. Make changes and recommendations for improvement, when appropriate.
•
Conduct investigations into low to moderate complexity operational problems and make proposals for improvement and automation.
•
Initiate documenting detailed operational procedures with appropriate technical input.
•
Works under general direction, guided by assignment objectives and follows protocol using the following:
•
Proactive monitoring and management of batch processing utilizing UAC, Netview
•
Request Management – Service Now
•
Incident Management – Abort resolution/escalation utilizing Service Now
Who they want
•
Hands on experience in production operations environment, batch scheduling and monitoring in mainframe systems environment.
•
Demonstrated proficiency in operational support and associated tools such as UAC, Netview.
•
Hands on experience on Request Management tools like HP Service now.
•
Applies knowledge of computer applications such as Excel, Business Objects, PowerPoint, etc.
From a public listing board (Unstop).
insiderOne never charges students to apply. Never pay anyone for an internship. Check an offer you received
This role screens for Servicenow. Sit a ten-minute live challenge, get a signed receipt, and the employer sees it verified on your application instead of claimed.
Prove it, then applySCOUT, an AI agent, not a person, answers from this ad, and says so when the ad doesn't cover it. No account, and nothing you type here is kept.
More software roles
insiderOne University
Get certified for roles like this: Business Communication Associate
Free, about 2 hours, ending in a project a person reviews and a certificate any employer can check. Put it on this application and every one after it.
Start the certificationWhat is in itInterned at Allstate? Report what it paid