White Spot Facilities ManagementOfficial careers listing

Posted today

Guest Experience Maker

Pay

Not stated

Location

Dubai, United Arab Emirates

On site

Skills this role screens for

CommunicationCustomer service

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Who they want

Requirements

  • Diploma or Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field.
  • 2–4 years of experience in hospitality, hotels, holiday homes, customer service, or guest relations.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency in Microsoft Office and Property Management Systems (PMS).
  • Customer-focused approach with a passion for delivering exceptional guest experiences.
  • Valid UAE Driving License (Mandatory).
  • Fluent in English; additional languages will be an advantage.
  • Ability to travel between properties/sites as required.

Nice to have

Preferred Experience

  • Experience in holiday homes, serviced apartments, hotels, or luxury hospitality.
  • Familiarity with Booking.com, Airbnb, and other OTA platforms.
  • Strong coordination and organizational skills.
  • Ability to work flexible shifts, weekends, and holidays if required.

Where this listing comes from

From White Spot Facilities Management's own careers system (Workable).

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