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Your Impact
We are looking for an Engineering Manager to lead an SRE team dedicated to platform reliability and observability within Platform Engineering.
Your mission will be to grow and lead a team of Site Reliability Engineers, ensuring Doctolib's platform remains reliable, scalable, and resilient at a European scale across infrastructure, observability, and cross-cutting reliability initiatives. Your team drives reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey.
Working in the tech team at Doctolib means combining people leadership with technical depth, taking ownership of critical systems, and partnering closely with product and engineering teams to enable fast, safe delivery.
The work
What you'll do
Your responsibilities include but are not limited to:
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People Leadership
Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression
Create a culture of operational excellence, continuous improvement, and psychological safety within the team
Conduct regular 1:1s, performance reviews, and career development conversations
Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values
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Technical Strategy
Define and evolve the reliability and observability strategy across the platform, covering infrastructure automation, logging, metrics, tracing, and alerting
Drive prioritization and roadmap planning for large-scale reliability initiatives, including SLOs, error budgets, and alerting standards across multiple product teams
Own the evolution of critical transversal services (e.g. secrets management, infrastructure as code tooling) that support secure, scalable infrastructure management across the organization
Advocate for and allocate resources toward reducing technical debt and improving developer experience
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Operational Excellence
Own the team's on-call experience and contribute to incident response processes, ensuring sustainable practices and continuous improvement
Lead postmortem reviews and drive systemic improvements to prevent recurring issues
Ensure high availability and reliability of the services your team owns
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Cross-functional Collaboration
Work closely with Product Managers, Engineering Managers, and architects to align reliability and observability capabilities with product and platform needs
Represent your team in engineering leadership forums, architectural reviews, and strategic planning sessions
Foster strong partnerships with software engineering teams to embed reliability practices early in the development lifecycle
Who they want
Who you are
Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.
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You'll be a great fit if you
Have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (AWS, GCP, and/or Kubernetes-based)
Have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)
Have a strong understanding of observability tooling and architecture (e.g. OpenTelemetry, Prometheus, Datadog, Elasticsearch)
Have experience with infrastructure as code (Terraform) and secrets management systems
Have a proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions
Are fluent in English
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It would be fantastic if you
Have experience scaling SRE or platform teams in fast-growing, high-traffic environments
Have hands-on experience with backend programming languages (e.g. Go, Python, Ruby)
Have experience driving cultural and technical transformations
Appreciate working in regulated environments (healthcare, fintech, or similar); at Doctolib, data privacy and compliance are part of every engineering decision
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Life at Doctolib Tech
Want to learn more about our tech culture and environment? Visit the Doctolib Tech site.
Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements.
Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here.
What you get
What we offer
Free comprehensive health insurance (basic package) for you and your children
25 days of paid vacation per year, plus up to 14 days of RTT
Free mental health and coaching services through our partner Moka.care
Work from abroad for up to 10 days per year thanks to our flexibility days policy
Lunch vouchers (Swile card) worth 8.50 euros per working day, with 4.50 euros covered by Doctolib
50% reimbursement of your public transport subscription
Parent Care Program: receive one additional month of leave on top of the legal parental leave
Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth
Relocation support in case of international mobility
Access to the best AI tools for coding, development, and dedicated training
The process
Our interview process
We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page.
Behavioral Interview (Leadership & People Management)
Engineering Management case study (team scenarios, prioritization, and conflict resolution)
Manager interview with Senior Engineering Leadership
At least one reference check
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Job details
We welcome everyone
At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.
The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.
This role screens for TypeScript. Sit a ten-minute live challenge, get a signed receipt, and the employer sees it verified on your application instead of claimed.