Director of Platform Engineering

Skills this role screens for

About the role

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director of Platform Engineering to support our mission.

This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

• $10 billion+ generated by creators since Patreon's inception
• 100 million+ free memberships for fans who may not be ready to pay just yet, and
• 25 million+ paid memberships on Patreon today.

The company

About the Team

We’re looking for a Director of Platform Engineering to lead the teams responsible for the core infrastructure and platform services that power Patreon’s product and ecosystem.

This role is ideal for a senior engineering leader who has:

You’ll partner closely with Product, Security, Data, and Product Engineering leaders to ensure Patreon’s platform is reliable, scalable, and developer-friendly.

• Scaled a consumer, UGC, or marketplace platform to millions of users
• Led infrastructure and/or platform teams supporting product engineering at scale
• Operated in environments with high availability, bursty traffic, and complex distributed systems

The work

About the Role

• Lead and grow multiple Platform & Infrastructure Engineering teams, including backend services, APIs, developer platforms, reliability foundations and AI enablement
• Own the technical strategy and roadmap for scaling Patreon’s platform as usage, content, and integrations grow
• Drive platform initiatives across:
• Core backend services & APIs
• Service reliability, availability, and performance
• Platform scalability and capacity planning
• Internal developer tooling and productivity
• Partner with product engineering teams to enable faster feature delivery while maintaining platform stability
• Establish strong operational excellence (on-call, incident response, SLAs, SLOs)
• Hire, develop, and mentor senior engineering managers and technical leaders
• Communicate clearly with executives and cross-functional partners about risks, tradeoffs, and platform investments

Who they want

About You

Also

Required

• 10+ years of engineering experience with 5+ years in engineering management
• Experience leading platform, infrastructure, or foundational backend teams
• Proven track record scaling a consumer product, UGC platform, or marketplace to millions of users
• Strong background in distributed systems, APIs, and service-oriented architectures
• Experience operating production systems with high availability and performance requirements

Nice to have

Preferred

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

We hire talented and passionate people from different backgrounds because workplace diversity

• Background in developer platforms, internal tooling, or platform abstractions
• Familiarity with cloud infrastructure (AWS/GCP), data pipelines, and event-driven systems
• Experience leading through major architectural transitions or scale inflection points
• Put Creators First | They’re the reason we’re here. When creators win, we win.
• Build with Craft | We sign our name to every deliverable, just like the creators we serve.
• Make it Happen | We don’t quit. We learn and deliver.
• Win Together | We grow as individuals. We win as a team.