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3MVia Unstop

Posted 1w ago

Customer Quality Engineer

Pay

Salary (undisclosed)

Location

Chennai, India

On site

Apply by

26 Oct

3 days left

Skills this role screens for

Quality management systems (qms) implementationRoot cause analysis (rca)Quality control (qc)Problem solvingCustomer handling

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About the role

3M is hiring for the role of Customer Quality Engineer!

The work

Responsibilities of the Candidate

  • Handling customer complaints, deployment of containment action to avoid line issues/ stoppage, driving permanent corrective & preventive action in co-ordination with technical & plant teams
  • Ensure on time Closure of CAPA on customer portals
  • Negotiation & convincing customer in case of a concern at customer end where there is no quality issue from 3M product
  • Regularly visits customers to keep up the Quality rhythm.
  • Participation in trials at customer line for New Products and preventing Quality concerns
  • Provide inputs to CFT & manufacturing plant on new products/ customer complaints based on observations at customer end for necessary corrective / preventive actions

Who they want

Requirements

  • Works closely with global technical and quality teams
  • Drive projects for achieving customer Quality targets to achieve zero defect
  • Participates in project planning. Assists in establishing project objectives and priorities.
  • Maintains an awareness of Quality and works with the regional Technical & sales teams.
  • Leads customer meetings on Quality complaints/improvement.
  • Work on necessary quality documentation

3M

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Where this listing comes from

From a public listing board (Unstop).

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