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GoKwikVia Unstop

Posted today

Customer Engineering Intern

Pay

Stipend (undisclosed)

Location

Bangalore, Gurgaon, India

On site

Type

Internship

Apply by

4 Nov

13 days left

Skills this role screens for

API integrationClient onboardingDebuggingTechnical communicationSop development

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About the role

GoKwik is hiring for the role of Customer Engineering Intern!

The work

Responsibilities of the Intern

  • Support merchant onboarding and platform go-lives across Shopify, WooCommerce, and custom storefronts.
  • Assist in configuring merchant accounts and implementing technical integrations.
  • Troubleshoot integration and onboarding issues by analyzing logs, API responses, and platform behaviour.
  • Work closely with Product, Engineering, Customer Success, and Operations teams to resolve merchant queries.
  • Read and understand API documentation to support merchant implementations.
  • Track onboarding milestones, dependencies, and timelines to ensure smooth execution.
  • Create and maintain SOPs, documentation, and onboarding playbooks to improve operational efficiency.
  • Communicate proactively with merchants throughout the onboarding journey and ensure timely resolution of issues.

Who they want

Requirements

  • Pursuing or recently completed a B.E./B.Tech in Computer Science, Information Technology, or a related field.
  • Strong understanding of programming fundamentals and basic scripting in any language.
  • Familiar with REST APIs, JSON, webhooks, and basic web application architecture.
  • Comfortable learning new technologies and reading technical documentation independently.
  • Excellent communication skills with the ability to explain technical concepts clearly.
  • Strong analytical thinking and structured problem-solving approach.
  • Highly organized with the ability to manage multiple tasks in a fast-paced environment.
  • Curious, proactive, and willing to take ownership from day one.

Where this listing comes from

From a public listing board (Unstop).

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