Controls Quality and Methodology Lead

Skills this role screens for

About the role

We’re looking for a Controls Quality and Methodology Lead to help maintain the quality, consistency and effectiveness of our control effectiveness framework across the Retail business. You’ll take ownership of review methodologies, testing standards and quality assurance processes, ensuring our control reviews provide robust, credible and repeatable evidence

Working collaboratively across Retail, you’ll help embed consistent testing practices, strengthen review quality and ensure our methodologies continue to reflect regulatory expectations, industry good practice and evolving business needs.

The work

What you’ll be doing

• Developing, maintaining and continuously improving control effectiveness methodologies, standards and guidance
• Conducting quality reviews of completed testing and control effectiveness assessments
• Establishing quality standards, review processes and calibration exercises across Retail
• Designing and improving testing approaches, reperformance techniques and validation methodologies
• Embedding evidence-based testing through sampling, validation, reperformance and constructive challenge
• Identifying opportunities to improve review quality, efficiency and the value delivered by control effectiveness activity
• Providing coaching, technical guidance and training to colleagues undertaking control effectiveness reviews
• Supporting effective governance, reporting and escalation for changes affecting customer outcomes

Who they want

What we’re looking for

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

• Strong knowledge of control testing and control effectiveness methodologies
• Experience developing assurance or testing methodologies, frameworks and standards
• Knowledge of quality assurance frameworks and review techniques
• Experience conducting quality reviews and calibration activities
• An understanding of control assessment, sampling and reperformance methodologies
• Experience promoting consistency across testing or assurance teams
• The ability to identify and implement practical continuous improvement opportunities
• A relevant professional qualification in risk management, internal audit, accounting or compliance would be beneficial but is not essential