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Wells FargoVia Unstop

Posted today

Associate Fraud & claims Operations Representative

Pay

Salary (undisclosed)

Location

Hyderabad, India

On site

Apply by

12 Nov

14 days left

Skills this role screens for

Fraud detection and preventionBanking industry knowledgeAnalytical skillsFinancial services industry knowledgeCommunication skills

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About the role

Wells Fargo is hiring for the role of Associate Fraud & claims Operations Representative!

The work

Responsibilities of the Candidate

  • Reviews, verifies and/or identifies customer transactions to detect/prevent fraud, policy violations or resolve merchant disputes to mitigate and/or recover losses
  • responsible for multiple claim types. Monitors and reviews complex account activity requiring research that may involve multiple transaction channels and products to reach resolution using multiple systems and applications
  • Should possess basic banking knowledge and ability to analyze, investigate debit card disputed claims
  • Receive direction from team lead and escalate questions and issues to more experienced roles
  • Perform in-depth reviews of monetary and non-monetary transactions, and resolve customer disputes

Who they want

Requirements

  • University degree in Business or related discipline
  • 0 to 1 year experience in chargebacks or cards operations
  • Knowledge in Debit and Credit cards
  • Strong analytical skills
  • Good communication skills
  • Flexible working in Night shift

Wells Fargo

Found on the web. You apply on the company's own site

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Where this listing comes from

From a public listing board (Unstop).

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