Posted today
Pay
Salary (undisclosed)
Location
Mohali, India
On site
Apply by
4 Nov
13 days left
Skills this role screens for
Opens on Kotak Mahindra Bank Limited's site. Sign in first and we keep it in your pipeline.
Still studying?Paid internships open nowAbout the role
Kotak Mahindra Bank is hiring for the role of Assistant Branch Manager-Inbound!
The work
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Oversee the daily inbound operations and customer service workflows of the branch.
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Ensure strict adherence and compliance with regulatory, banking, and audit standards.
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Supervise operational processes to maintain turnaround times (TAT) and high process efficiency.
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Handle customer escalations and queries to deliver an exceptional banking experience.
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Maintain operational discipline, process hygiene, and accurate documentation across all branch activities.
Who they want
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Bachelor's degree in any discipline (Commerce, Business Administration, or related field preferred).
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Understanding of core retail banking and branch operational processes.
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Strong leadership, team management, and organizational skills.
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Detail-oriented mindset with high regard for regulatory compliance and audit readiness.
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Excellent interpersonal, problem-solving, and verbal communication abilities.
From a public listing board (Unstop).
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