Transformation & Business Analyst

Skills this role screens for

About the role

JLL is hiring for the role of Transformation & Business Analyst!

The work

Responsibilities of the Candidate

• Support senior analysts in evaluating business opportunities and market expansion initiatives
• Assist in developing recommendations by conducting research, gathering data, and analyzing industry trends
• Help identify risks, opportunities, and potential solutions through structured problem-solving approaches
• Participate in client meetings and contribute to presentation development
• Identify and analyze business pain points through stakeholder interviews, process observation, and data analysis
• Support root cause analysis initiatives using structured methodologies to uncover underlying issues
• Assist in designing process improvements and solutions that address identified problems
• Help develop workflows and procedures that streamline operations and eliminate inefficiencies
• Support the implementation of new processes and monitor their effectiveness
• Document current state processes and design future state solutions
• Support technology implementations by gathering and documenting business requirements
• Assist in user acceptance testing (UAT) and quality assurance activities
• Help translate business needs into functional specifications working alongside technical teams
• Support process improvement initiatives and workflow optimization projects
• Track project milestones, deliverables, and key performance indicators
• Assist in managing project documentation and maintaining organized records
• Help coordinate cross-functional teams and facilitate communication between stakeholders
• Analyze business data to identify trends, patterns, and insights
• Create reports and dashboards to support decision-making
• Support the development of business cases and analytical frameworks
• Assist in developing metrics and KPIs for business performance measurement
• Apply foundational BA techniques including stakeholder analysis, requirements elicitation, and gap analysis
• Utilize process modeling tools (process flows, swimlane diagrams, value stream mapping)
• Support data modeling and documentation using techniques such as entity relationship diagrams
• Assist with business rules analysis and decision modeling
• Apply problem-solving frameworks including root cause analysis (5 Whys, Fishbone diagrams)
• Support risk analysis and impact assessment methodologies
• Use prioritization techniques (MoSCoW, Kano model) for requirements and solution evaluation

Who they want

Requirements

• Bachelor's degree in Business, Economics, Engineering, or related analytical field
• Strong analytical and problem-solving skills with attention to detail
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Excellent written and verbal communication skills
• Ability to work independently and take ownership of assigned tasks
• Demonstrated project management capabilities through internships, coursework, or extracurricular activities
• Understanding of fundamental business analysis concepts and techniques
• Preferred Qualifications
• Experience with data analysis tools (SQL, Tableau, Power BI)
• Previous internship experience in consulting, strategy, or business analysis
• Familiarity with project management methodologies (Agile, Waterfall)
• Knowledge of business process mapping tools (Visio, Lucidchart, or similar)
• Understanding of process improvement methodologies (Lean, Six Sigma basics)
• Exposure to requirements management tools (JIRA, Azure DevOps, or similar)
• Basic knowledge of systems analysis and design principles