Posted yesterday
Pay
Salary (undisclosed)
Location
Noida, India
On site
Apply by
29 Oct
11 days left
Skills this role screens for
Opens on Pearson's site. Sign in first and we keep it in your pipeline.
Still studying?Paid operations and admin internships open nowAbout the role
Pearson is hiring for the role of Test Center Administrator!
The work
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Assure equipment is operational and test stations are free of extraneous materials
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Review transmissions logs (uploading of current day’s test results & daily downloading of examinations and site schedule) from software that automatically connects to hub system periodically
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Communicate and work with VSS technical support to investigate and fix technical issues
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Test Center cleaning if applicable
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Review test roster and prepare accordingly for candidates including special accommodation preparation
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Check in candidates and verify identifications
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Explain the test process briefly
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Help candidates to place all personal belongings in a personal locker
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Escort examinee to assigned test station
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Help the examinee begin the tutorial/test
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Answer any questions before the timed portion of the test begins
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Monitor examinees
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Record and report all problems or discrepancies in a timely and efficient manner that arise in connection with an exam, a candidate or the testing center itself
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Print the test results after the candidate completes the test
Who they want
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2 years customer service experience required
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Exposure in a testing environment strongly preferred
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Experience with Microsoft Office and Windows applications required
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Customer service skills required
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Strong written and oral communication skills
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Ability to communication both technical and functional
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Ability to work independently
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Effective time management skills
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Ability to handle a reasonable amount of stress
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Strong attention to detail
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Problem solving skills
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Alertness and courage
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Ethics and trust
From a public listing board (Unstop).
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