Staff Product Manager, Telecommunications

Skills this role screens for

About the role

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors https://www.skydio.com/solutions/energy-and-utilities to first responders https://www.skydio.com/solutions/public-safety, soldiers in battlefield scenarios https://www.skydio.com/solutions/national-security/tactical-isr, and beyond https://www.skydio.com/solutions.

The work

About the Role

Our customers depend on our drones to protect lives and serve their communities. Every minute of every day, our drones are dispatched to deliver urgently needed data. Getting that data from the scene to our users depends on having “always on” connectivity. We're seeking a technical partnership manager to spearhead collaborations with leading telecom providers, ensuring that our drones can operate wherever our customers need them to.

Location: This is an office-based position that requires 5 days/week onsite at our HQ in San Mateo, CA.

Also

How you'll make an impact

• Develop and implement our strategy for engaging with telecom carriers that both deepens our existing relationships and expands our ecosystem to new partners within the US, North America, and internationally over time.
• Understand our customers’ needs and negotiate agreements with telecom carriers that serve those needs by enabling network access, providing sufficient data connectivity, and building sustainable business partnerships.
• Understanding and advocating for our customers in-flight data connectivity by providing simple and easy-to-use connectivity options from the first boot of a drone after it is taken out of the box.
• Build the business models that support in-flight data access, and monitor usage and costs to validate those models in practice.
• Set regulatory and telecom carrier certification priorities to ensure that our drones meet certification standards for both regulators and telecom operators.
• Build field relationships between telecom partners and Skydio’s field team to support major events such as sports games, parades, and other major public gatherings.
• Assist Skydio mission success in supporting customers and major incidents.

Also

What makes you a good fit

• You have a demonstrated track record of translating customer needs into priorities and driving implementation. This can take many forms, including working with complex implementation projects directly with customers, building products from scratch, or building complex business relationships.
• You face complexity without fear. When given a goal and a complex process with lots of moving parts, you can break down the challenge into meaningful steps, and clearly communicate how each of them moves the ball forward – whether the process is a technical program like device certification, or a business process like negotiating a telecom contract
• You bring strong analytical skills to problems, and once you develop a plan, you can communicate it throughout both Skydio and our partner organizations. Working with multiple complex projects and overlapping deadlines does not scare you.
• You have a technical background, demonstrated by either an engineering or technical degree (such as computer science, telecommunications, or a scientific field), and/or work experience managing complex technical requirements.
• Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions.

Nice to have

Nice-to-haves

• Prior work at a growth-stage start-up. Skydio is growing fast enough that you’ll need to know when to use an existing rule book, as well as when you should burn the existing rule book and write a new one.