Senior Manager, Strategy & Operations (Individual Contributor)

Skills this role screens for

About the role

*For Pooling Purposes*

The work

What You'll Do

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Lead High-Impact Strategic Initiatives

• Own and drive enterprise-level projects that address critical business priorities and growth opportunities.
• Partner with senior stakeholders to define objectives, develop execution plans, manage risks, and drive successful outcomes.
• Evaluate strategic opportunities through business case development, scenario modeling, and financial analysis.

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Shape Executive Decision-Making

• Translate complex business problems into structured analyses and actionable recommendations.
• Develop executive-ready presentations and insights that influence key business decisions.
• Serve as a thought partner to leaders on operational, financial, and strategic priorities.

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Drive Operational Excellence

Deliver Advanced Analytics & Business Insights

• Identify performance gaps, operational inefficiencies, and improvement opportunities across the business.
• Recommend and support initiatives that optimize productivity, customer outcomes, and financial performance.
• Establish measurement frameworks to monitor results and ensure sustainable impact.
• Build forecasting models, performance analyses, and strategic planning tools.
• Design dashboards and reporting frameworks that provide visibility into key business drivers and organizational performance.
• Conduct deep-dive analyses to support planning, budgeting, growth, and transformation initiatives.

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Lead Ambiguous, Business-Critical Work

• Tackle complex and time-sensitive business issues with limited direction.
• Prioritize competing demands while maintaining focus on the highest-value opportunities.
• Function as an independent strategic leader capable of influencing outcomes without direct authority.

Who they want

What We're Looking For

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Strategic Thinking & Business Acumen

• You quickly understand business models, market dynamics, operational drivers, and financial performance indicators, enabling you to identify opportunities and solve high-value business problems.

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Executive Presence & Communication

• You can distill complex analyses into concise, compelling insights and effectively communicate with senior leadership and cross-functional stakeholders.

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Structured Problem Solving

• You bring a consulting-style approach to addressing ambiguity, breaking down complex challenges, and developing practical recommendations.

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Results Orientation

• You operate with a strong sense of ownership, balancing strategic thinking with execution discipline to deliver measurable business outcomes.

Who they want

Qualifications

• Bachelor’s degree in an analytical discipline such as finance, economics, engineering, or mathematics.
• 8+ years of progressive experience in Strategy, Operations, Management Consulting, Corporate Planning, Investment Banking, Business Transformation, Analytics, or related fields.
• Experience leading enterprise-level strategic initiatives with cross-functional stakeholders.
• Strong financial, operational, and analytical modeling capabilities.
• Advanced analytical and Excel modeling skills; SQL, Python, or R proficiency is a plus.
• Advanced proficiency in Excel and data analysis tools.
• Proven ability to influence senior leaders and drive outcomes in matrixed organizations.
• Strong project management, prioritization, and stakeholder management skills.
• Exceptional written and verbal communication skills with experience presenting to executive audiences.

What you get

Why Join Sutherland?

This is an opportunity to work directly on high-priority business challenges, influence strategic decisions, and create lasting impact across the organization. You'll partner with senior leaders, solve complex problems, and help shape the future direction of a global organization while advancing your career in a highly visible strategic role.

If you're passionate about combining strategy, analytics, and business leadership to drive meaningful results, we encourage you to apply.