Senior Data Analyst - Strategy & Commercial

Skills this role screens for

About the role

HI, WE’RE BACK MARKET.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

Back Market runs on data. Every insight we surface, every model we build, every anomaly we catch is a step toward making refurbished tech the world's obvious choice — not the alternative.

Our Data, Analytics & Insights team is expanding, and we're opening three analytical ownership roles at once: Strategy & Commercial, Customer Care, and Shipping & Logistics.

One application. One process. We'll find the best fit together.

Wherever you land, you'll own a domain end-to-end — from the data model to the boardroom decision. These aren't reporting roles. They're roles where your analytical judgment drives real business direction.

YOUR MISSION (IF YOU ACCEPT IT) 🥇

Depending on which domain becomes your home, here's what you'll own:

Also

Strategy & Commercial Analytics

• Monitor and diagnose commercial performance for Central Europe — weekly, proactively, with course-correction plans ready before anyone asks
• Contribute to 12M+ sales forecasting and P&L budgeting, translating initiative impacts into tactical recommendations when the trajectory drifts
• Build data models and tooling that surface actionable pricing signals to the commercial and revenue teams
• Enable self-service access to pricing and supply health data across the organisation

Also

Across all domains, you'll

• Own your analytical domain end-to-end — from data model to decision, you're the go-to person
• Partner directly with senior leadership — not just delivering analyses, but shaping the questions we ask
• At Staff level: mentor junior analysts and raise the bar for how the team approaches problems

Also

Tech Stack

The work

What the team works with day-to-day

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YOU ARE IN THE RIGHT PLACE IF ⭐

• Data Warehouse: Google BigQuery
• Transformation: dbt
• Visualisation & BI: Omni, Amplitude
• Languages: SQL (essential), Python (very useful)
• Care tooling: Zendesk, Intercom
• Experimentation: A/B testing and incrementality frameworks

Who they want

You have

• Strong SQL proficiency and comfort working with large, complex datasets — you can build the query and explain what the result means for the business in the same breath
• A track record of owning analytical problem spaces end-to-end — outcomes that shaped business direction, not just answered one-off questions
• A rigorous analytical mindset: you understand causal vs. correlational reasoning, know the limits of your data, and can design a measurement framework from scratch
• Excellent communication and storytelling skills — you distil complex, multi-variable analyses into crisp narratives that move senior stakeholders to act
• Experience in business analytics, commercial strategy, or a customer-facing operations domain (marketplace, e-commerce, logistics, or similar)
• 5+ years of experience in data analytics, or equivalent hands-on analytical ownership

Nice to have

Nice to have

Even if you don't tick every box, we encourage you to apply. We value diverse an

• Python proficiency for statistical work, modelling, or analytical automation
• Domain familiarity: pricing/revenue management for Commercial; care platform experience (Zendesk, Intercom) for Care; logistics or carrier analytics for Shipping
• Experience designing experiments in an operational context (A/B tests, holdouts, or incrementality measurement)