Senior Analyst

Skills this role screens for

About the role

HCL is hiring for the role of Senior Analyst!

The work

Responsibilities of the Candidate

• Monitor security alerts and events from SIEM, EDR, IDS/IPS, Firewall, Proxy, and Cloud Security solutions.
• Perform initial triage and analysis of security incidents.
• Investigate suspicious activities and determine potential impact.
• Escalate high-severity incidents to L2/L3 SOC teams based on defined escalation procedures.
• Document security incidents, findings, and actions taken in ticketing systems.
• Monitor security dashboards and ensure timely alert handling as per SLA.
• Support incident response activities during security events.
• Conduct log analysis from various security devices and systems.
• Identify false positives and reduce alert fatigue through proper analysis.
• Maintain incident records, playbooks, and operational documentation.
• Participate in shift handovers and provide detailed incident updates.
• Follow security policies, procedures, and compliance requirements.

Who they want

Requirements

• Ticketing & Monitoring
• ServiceNow or equivalent ITSM platform
• Incident Management Processes
• Basic Threat Intelligence concepts